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Saturday, May 12 • 11:30am - 12:15pm
193 - Engineering Emotions

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Are you familiar with how your users "perceive" your application or service? Do you celebrate with them when they've hit an important milestone? Adding delight and emotion to your application can have a profoundly positive impact on the user experience, create 'tweetable moments' and turn customers into evangelists. In this talk, learn how we at Google use the concept of "Engineering Emotions" to drive customer delight and evangelism especially in areas where emotion is notably absent e.g., developer tools.

Speakers
avatar for Shobhit Chugh

Shobhit Chugh

Product Manager, Google
Shobhit Chugh works as a Product Manager at Google, helping mobile developer build better apps. His career spans 15 years of product roles across multiple startups, including Tamr, Lattice Engines and Manhattan Associates. He got his MBA from Kellogg School of Management, co-founded... Read More →



Saturday May 12, 2018 11:30am - 12:15pm
Room 3-086

Attendees (43)