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Saturday, May 12 • 2:45pm - 3:30pm
191 - Effective Product Management for Operational Products: Navigating Product Strategy and Lifecycle When Your Customer Is Internal

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Common guidelines for product ideation, UI design, A/B testing, and market roll-out are challenged and even scrapped when we are tasked with building products for internal operations. In this session, we will discuss the key differences in building products for internal operations versus the consumer market and the lessons learned for effective operational product design, testing, and roll-out.

We will introduce the idea of operational product debt and the role Product Managers play in minimizing product debt and trust erosion between engineering and operations in growing technology companies.

avatar for Ada Pema

Ada Pema

Product Manager, Operations Product Innovation, Wayfair
Ada Pema has worked in e-Commerce operations and product management for seven years dishing out and serving both beautiful and frankensteined operational software products. She is currently a Product Manager, Operations Product Innovation at Wayfair and a small-business owner.

Saturday May 12, 2018 2:45pm - 3:30pm
Room 3-089

Attendees (44)